Using this Manual

This is the June 2024 edition of this manual which was initially published and became operational in December 2015.

We hope it will be a valuable resource for operational staff but should you identify any errors or omissions please report these to your manager.

These procedures use the word 'must' where the provision is a legal requirement. The word 'should' is used where the provision should be complied with but is not a legal requirement, such as where it is taken from non-statutory government guidance or accepted good practice.

This manual is updated on a regular basis and a summary of the new and updated chapters is available.

Click here to view details of updates made to this manual.

The next manual update is scheduled for publication in December 2024.

If amendments are required to a published chapter in the manual and you have any queries or suggestions, please contact your manager.

This manual contains a document library which is held on the Norfolk intranet and can be accessed via the button bar at the top of your screen. This library is populated and maintained locally. If there is a resource that you think should be added talk in the first instance to your manager.

This library is populated and maintained locally and not by tri.x.

tri.x will not be responsible for content which is added into this area, and any concerns should be directed to the contact person with responsibility for the procedures.

The manual is accessed by readers who may find terms that they are not familiar with. Therefore, a glossary of definitions is available under the resource tab.

There is also a National Contacts resource populated with details of key national agencies and organisations likely to be relevant to procedures user.

Every effort has been taken to ensure regulatory compliance. If you discover any errors or omissions, please alert your manager.

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This website aims to achieve Double-A conformance to the Web Content Accessibility Guidelines in accordance with government guidelines. 

The Manual is intended to be viewed on line to ensure only the most up-to-date version of procedures are being used. It will be updated regularly so, in the unlikely event there is a requirement for hard copies they should be destroyed after 72 hours.

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